Delete your Dil Koçu account
You can delete your account at any time, in one step. You don't need the app on your phone.
How to delete it
- Open Dil Koçu on the web.
- Enter your e-mail address and sign in with the 6-digit code we send you.
- On the page that opens, tick the box that says you understand your account and data will be deleted for good.
- Tap "Hesabımı kalıcı olarak sil" (delete my account for good).
You can also delete it in the app: Ben → Ayarlar → Hesap → "Hesabımı sil".
What is deleted
- your e-mail address and sign-in,
- your level, goal, lessons and lesson answers,
- your words, your writing and your live talk transcripts,
- your streak, points and league place,
- audio made just for you, and your problem reports.
Your account and records are deleted at once. Your audio files follow within a few minutes. This can't be undone.
What stays
Cost records, which hold no content, and store purchase records stay without any link to you. They don't contain your name, your e-mail or anything you wrote. The details are in the Privacy Policy.
If you have a subscription
Deleting your account doesn't cancel your subscription. To stop payments, cancel it in the store first:
- Android: Google Play → your profile picture → Payments & subscriptions → Subscriptions.
- iPhone: Settings → your name → Subscriptions.
If you can't sign in
Write "Delete my account" to [email protected] from the e-mail address on your account. I'll delete it within 30 days and let you know.