Dil Koçu support

Dil Koçu is made and answered by one person. The most common questions are below. If they don't solve it, write to me.

Write to me

E-mail: [email protected]. If you write from the e-mail address on your account, I can find you faster. I will never ask for your password, sign-in code or card details, and please don't send them.

For a problem inside the app, the easiest way is: Ben (Me) → Ayarlar (Settings) → "Sorun bildir" (Report a problem). The app adds the technical details that help me find the cause (version, phone model, the last screens you opened). Your lesson answers are not added.

The sign-in code doesn't arrive

• Check that you typed your e-mail address correctly.
• Look in your spam folder.
• Wait a few seconds and tap "Resend code".
• If it still doesn't come, write to me.

Subscriptions

Subscriptions are sold only through Google Play and the App Store. You cancel, ask for a refund or get an invoice from the store you bought from:

• Android: Google Play → your profile picture → Payments & subscriptions → Subscriptions.
• iPhone: Settings → your name → Subscriptions.

New phone, or your plan didn't arrive? In the app, open the Plans page and tap "Restore purchases".

Delete your account

You can delete your account and your data in one step: Delete account.

Privacy

What data I use and why is explained in the Privacy Policy.